Privacy Policy

Last updated: August 2026

Castrop Auto Pecas Ltda ("we," "us," or "our") is committed to protecting the privacy and personal data of our customers, website visitors, and business partners. This Privacy Policy describes how we collect, use, store, and protect personal information in accordance with applicable data protection legislation.

1. Information We Collect

We may collect the following categories of personal information when you interact with us:

• Full name, email address, and telephone number provided through our contact form or direct communication
• Vehicle information (make, model, year) submitted for part inquiries
• Browsing data such as IP address, browser type, and pages visited, collected automatically through standard server logs

2. How We Use Your Information

Personal information is used exclusively for the following purposes:

• Responding to inquiries about available auto parts and accessories
• Processing orders and coordinating part availability
• Providing customer support and after-sale assistance
• Improving our website functionality and user experience
• Complying with legal and regulatory obligations

3. Data Sharing

We do not sell, rent, or trade personal information to third parties. Information may be shared only with service providers who assist in our operations (such as hosting and email services) and only to the extent necessary for them to perform their functions, under appropriate confidentiality agreements.

4. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. Access to personal information is restricted to authorized personnel only.

5. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. When no longer needed, data is securely deleted or anonymized.

6. Your Rights

You have the right to access, correct, delete, or request the portability of your personal data. You may also withdraw consent for data processing at any time. To exercise these rights, contact us at the information provided below.

7. Cookies

Our website may use essential cookies to ensure proper functionality. These cookies do not collect personal information and can be managed through your browser settings.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

9. Contact

For questions or requests regarding this Privacy Policy, please contact us:

Castrop Auto Pecas Ltda
CNPJ: 44.125.573/0001-17
R. Joaquim Oliveira Freitas, 1747 — Vila Mangalot, São Paulo — SP, CEP 05.133-004
Phone: (11) 3904-5825 / (11) 3941-1310
Email: [email protected]